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United States
Europe
Europe

We ship around the world from the United States via USPS and DHL.

For European customers, we offer our best selling shirts shipped directly from the Netherlands. (No shipping delays, unexpected duties, or customs clearance charges.)

Free Shipping, Easy Returns

Free Ground Shipping

Have a return or exchange? Simple!
Send it back to us with your carrier of choice. We will follow up with you when we receive your shipment.

Wool&Prince c/o TLogistics
Gerolsteinbaan 7-9
5121 DN Rijen
The Netherlands

Don't see the item you want?

We still ship around the world from our US site



International Shipping Flat Rates:

USPS First Class Mail (15 to 30 days) for $10 on orders over $100

DHL Express (3 to 6 days) for $35 on orders over $100

More shipping information here

Care Instructions

BUTTON-DOWNS & SPREAD COLLAR

When necessary, we recommend taking your shirt to the dry cleaners for a crisp look. You can also machine wash your shirt using normal cycle on cold with regular laundry detergent. Lay flat or line dry. Don't use drying machine.

TEES, UNDERWEAR, & SOCKS

Gentle cycle on cold with regular laundry detergent. Lay flat or line dry. Don't use drying machine.

100% MERINO TEES & POLOS

Hand wash cold. Lay flat or line dry. Don't use drying machine.

Size Guide

Neck

Measure around the middle of your neck, leaving the tape loose.

Waist

Measure around your natural waist, keeping the tape a bit loose.

Chest

Measure under your arms around the fullest part of your chest

Arm length

Measure from the back of your neck across the top of your shoulder to your elbow, and down to your wrist

Size Extra SmallXS
Neck 13.5-14"
Chest 32-34"
Waist 26-28"
Arm Length 31-32"
Size SmallS
Neck 14-14.5"
Chest 35-37"
Waist 29-31"
Arm Length 32-33"
Size MediumM
Neck 15-15.5"
Chest 38-40"
Waist 32-34"
Arm Length 33-34"
Size LargeL
Neck 16-16.5"
Chest 41-43"
Waist 35-37"
Arm Length 34-35"
Size Extra LargeXL
Neck 17-17.5"
Chest 44-46"
Waist 38-40"
Arm Length 35-36"

Need more size information? Click here for shirt measurements and here for a note about our fits.

FREE SHIPPING, FREE RETURNS IN EUROPE Hello Europe! Free Shipping. EU VAT Paid.

Europe FAQ & Help


Contact Us

Didn’t find the answer you were looking for? Email us and receive a response within 24 hours or leave us a voicemail and we’ll call you back within 48 hours.

euhelp@woolandprince.com

1-855-966-5243

SHIPPING

How does Wool&Prince Europe ship and when can I expect my order?

We ship via DHL from our fulfillment center in the Netherlands. You will receive a tracking number and can expect your shipment in 2 to 4 business days.

What about duties and taxes?

Within the European Union, orders are shipped DDP (Delivery Duty Paid). All taxes and duties are included in the final price.

Outside the European Union, all orders are shipped DDU (Delivery Duty Unpaid). Therefore, your order may be subject to local taxes and import duties, which are imposed by your local customs office or the shipping carrier. We are unable to calculate the exact amount in duties and taxes your order might incur. We do not cover any such taxes, duties or related charges.

Will VAT be refunded for European customers who don't live in an EU member country?

Yes, VAT will be refunded if you live in Iceland, Norway, Switzerland, or Russia. However, your order may be subject to local taxes and import duties.

Here's an example of how the refund works: since we're including VAT in our prices, 140 includes €24,30 VAT and €115,70 retail price. The €24,30 will be refunded and your commercial invoice will state 115,70. (Netherlands VAT is 21%, hence our equation in this example: 140-140/1.21=24,30.)

Do you ship outside of Europe?

Yes, but only from our US site: woolandprince.com.

RETURNS & EXCHANGES

How do I return or exchange an item purchased from eu.woolandprince.com?

We will gladly process returns or exchanges for up to 30 days after the date of delivery for items in resellable condition. (We don’t accept returns of washed, altered, or worn items.)

To start the exchange or return process, notify us with an email at euhelp@woolandprince.com including your order number (#1234E) and the item you’re sending back. Please indicate if you would like store credit (to place an order for a different size, color, style) or a refund.

Mail your exchange or return to our warehouse at the address below. Please, write your order number on the parcel. Once your items arrive back at our warehouse, we will issue a store credit or a refund.

Wool&Prince c/o TLogistics
Gerolsteinbaan 7-9
5121 DN Rijen
The Netherlands

How long does the returns and exchange process take?

8 to 12 business days. As soon as we receive the package in our warehouse, we’ll email you store credit or issue you a refund. With the store credit, you can place an exchange order or use it for a future Wool&Prince purchase.

Fit & Care

How do I clean my wool shirt?

Sit back and let the wool do the work. When necessary, we recommend hand washing or taking your shirt to the dry cleaners (specify that you want the shirt dry cleaned and NOT laundered). You can also wash your shirt on cold in the washing machine with regular laundry detergent. Don’t use bleach or fabric softeners. Don't use oxi-clean or tide-to-go pens. Lay flat or line dry. You may use a iron on low heat or a steamer to help smooth out any wrinkles that occur in washing.

How does your clothing fit?

You can see the specific body measurements for each style on the "Size Guide" link found on the product pages. 

Are your merino wool button-downs UPF (Ultraviolet Protection Factor) rated?

Yes, the dark grounded shirts are 30-UPF and the white grounded shirts are 25-UPF. A garment with a UPF of 30 only allows 1/30th of the UV radiation falling on the surface of the garment to pass through it. In other words, it blocks 29/30ths or about 97% of the UV radiation. Tested by the Australian Radiation Protection And Nuclear Safety Agency.

Guarantee

What's the Wool&Prince guarantee?

We stand by our commitment to making better, longer-lasting apparel and we’re confident that you’ll notice the difference. If for any reason, your Wool&Prince item doesn’t meet your expectations send us an email at euhelp@woolandprince.com and we’ll make it right.

We are not able to provide replacement product for items that have been damaged as a result of accidents such as stains or improper care.

Do you offer discount codes, coupon codes, or have sales?

We price our products without the markup that you see at most other clothing companies. That way, you know you're getting a fair price, whenever you buy from us.

Where does your wool come from? Do you use mulesed wool?

Our wool comes from Australian farms that don't practice mulesing.  

Field Tester

What's a Field Tester?

Field Testers blur the lines between work and play—and look pretty good doing it. We send these guys product so they can test it out before it’s available to the public. We also do a photoshoot and interview with each field tester to highlight their story. We hope their stories inspire your next adventure!

How do I become a Field Tester?

We’re always looking to feature more Field Testers. The best way to become a W&P Field Tester is to send us (or even better, tag #woolandprince in) beautiful images of you doing awesome things in our shirts. Hell, a Wool&Prince item doesn't even have to be in the picture. The more pictures you send us, the better! Once we know each other a bit more, we can talk about an official Field Tester photo shoot.Take a look at some examples.